"[W]e are perplexed, but not in despair." 2 Corinthians 4:8 (NKJV) Perplexed. Not like with algebra homework or programming your television.
The Greek points to being confused, frustrated, unable to find a way out, filled with uncertainty or indecisiveness.
Been there? I have.
But there's hope. Not despair. Hope.
Despair gives up. It folds.
Hope waits to see what happens next.
Hope may not know what or how or when,
But it knows God.

For God has not given us a spirit of fear, but of power and of love and of a sound mind.
Now thanks be to God who always leads us in triumph in Christ… 2 Corinthians 2:14 ( NKJV ) 
Saturday evening, my five-year-old sat on the edge of my bed and prayed that Jesus' death on the cross would count for her. Simple. Profound. Beautiful.
"So the Lord spoke to Moses face to face, as a man speaks to his friend." Exodus 33:11